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PetsJets
PetsJets FAQs
-What documentation will my pet need prior to traveling?
-What is the maximum weight or size pet that can be escorted by PetsJets?
-As x-ray machines are highly dangerous to animals, will my pet have to go through an x-ray machine?
-Will my dog have to go through a metal detector? Is this safer than an x-ray machine?
-May I supply my own pet carrier?
-Where will my pet be located while on the flight?
-What about my pet’s need for food, water or medicines?
-Do you provide updates while traveling?
-What other pets/animals will you escort on a plane?
-What other modes of transportation do you offer for escorting my pet?
-Will you pick up and deliver my pet?
-What destinations do you travel to?
-What form of payments do you accept?
-Do you attach an identitying tag to my pet’s collar in addition to his tags?
-What documentation will my pet need prior to traveling?
Most airlines do not require a health certificate for carry-on pets, but a health certificate may be required by state authorities when your pet lands. Please call your veterinarian or see the U.S. Dept of Agriculture's Veterinary Services for details. If a certificate is required, it must be issued by a licensed veterinarian within 10 days of travel & include the following:
• The name and address of the pet's "person"
• Any tag numbers or tattoos assigned to the pet
• The age of the pet (USDA regulations require animals be at least 8 weeks old and fully weaned before traveling)
• A statement that the pet is in good health
• A list of administered inoculations
• The signature of the veterinarian issuing the health certificate
The date of the certificate. It must be noted on the health certificate if the pet is pregnant According to the American Veterinary Medical Association, cats and dogs should not be given sedatives or tranquilizers prior to flying. An animal's natural ability to balance and maintain equilibrium is altered under sedation. Increased altitude pressures can create respiratory and cardiovascular problems for dogs and cats that are sedated or tranquilized. Brachycephalic or snub-nosed dogs and snub-nosed cats are especially affected.
-What is the maximum weight or size pet that can be escorted by PetsJets?
The maximum weight or size pet depends upon aircraft in which the pet flies. Contact us for more detailed information.
--As x-ray machines are highly dangerous to animals, will my pet have to go through an x-ray machine?Is this safer than an x-ray machine?
It is highly recommended that animals are not exposed to x-ray machines at airports. Your pet will never be taken through an x-ray machine. (Metal detectors do not emit x-rays and are harmless to pets.) Your pet will be subject to a hand search while in the care of the escort.
--Will my dog have to go through a metal detector? Is this safer than an x-ray machine?
Your pet may have to go through a metal detector but metal detectors are harmless to pets because they do not emit x-rays.
The PetsJets escort has been trained to guide the pet through the metal detector.
-May I supply my own pet carrier?
You may supply your own pet carrier, but pets must be carried inside an approved in-cabin kennel. The pet must be able to move comfortably (stand up and turn around) in the kennel. Also, the kennel must fit completely under the seat forward of the PetsJets escort.
The size of the kennel depends on the aircraft under-seat dimensions. Contact us for more detailed information.
-Where will my pet be located while on the flight?
Your pet will be directly under the seat in front of the PetsJets escort. This ensures that your pet will be as close, visible, and safe as possible.
-What about my pet’s need for food, water or medicines?
Clients supply all of the food and medicine that the pet will require during the flight. (Feed your pet at least 5 hours in advance of travel and avoid water for your pet within 1 hour of the flight)
-Do you provide updates while traveling?
Texts or emails will be sent during the journey.
-What other pets/animals will you escort on a plane?
We will escort just about any pet allowed by the airline.
-What other modes of transportation do you offer for escorting my pet?
Most of our pet transport is done on airplanes. Contact us for more detailed informaiton if you desire another mode of pet transport.
-Will you pick up and deliver my pet?
A PetsJets escort can accompany your pet via pre-arranged ground transportation, and a surcharge will apply. The surcharge is $25/hr, plus the fare for the particular ground transportation requested by the customer (taxi, limousine, shuttle).
To make a reservation, call us at 917.297.9750 (24 hours a day), contact us through our web site contact form, or email us
at PetsJets.
-What destinations do you travel to?
We travel to many domestic and international destinations. Contact PetsJets for the policies of each carrier and destination.
-What form of payments do you accept?
We accept all major credit cards.
-Do you attach an identifying tag to my pet’s collar in addition to his tags?
An identifying tag is required and it is provided by the client. The tag should include your telephone number, e-mail address and the pet's name. You can also include any other pertinent information.